AI-assisted EAP support

Support starts with context.

Quedium helps employees begin privately, turns AI intake into structured case context, and keeps human follow-up clear without exposing private conversations to organization admins.

Private by design
Human follow-up
Insights, not individuals

Overview

Wellbeing signals

AR

Activity summary

This month

New intakes

128

Under review

42

Follow-ups

96

Closed

74

Employee wellbeing

Safe view

Doing well 60%

Managing 25%

Struggling 10%

At risk 5%

Intake trend

4 weeks

Top themes

Aggregated
Workload78%
Stress64%
Work-life balance48%
Relationships31%

Recent intakes

Officer queue

Intake #1287

Under officer review

Medium

Intake #1286

New intake

Low

Intake #1285

Officer follow-up

Medium

How it works

AI intake that builds useful context.

The experience stays calm for employees while giving EAP officers the structure they need to act.

1

Employee shares privately

A guided AI intake helps the employee organize what happened in their own words.

2

AI creates context

The platform prepares a structured summary, category, urgency, and next-step signal.

3

Officer follows up

The EAP officer calls or messages with consented context already prepared.

4

Support continues

Notes, messages, resources, and resolution stay organized around the case.

Privacy by design

Strong boundaries between support and insight.

Private support space

  • AI intake
  • Structured summaries
  • Officer notes
  • Follow-up conversations
Boundary

Safe organization view

  • Aggregated trends
  • Theme insights
  • Workload overview
  • Outcome metrics

Two paths

Built for both individuals and organizations.

For individuals

A private route for AI support, paid human support requests, and personal follow-up history.

Create individual account

For organizations

A corporate EAP workflow for employee approval, structured cases, and safe aggregate insights.

Register employee account

Everything needed to support wellbeing responsibly.

Private AI intake

Employees start with a calm, guided conversation before any human follow-up.

Human handoff

EAP officers receive useful summaries and own the care delivery workflow.

Safe insights

Organizations see aggregated signals, not private employee chat logs.

Role boundaries

Support details stay visible only to the people allowed to act on them.